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Customer Reviews

At Tunisia First we have many happy customers. Here are a selection of comments from those who really appreciate the service they have received from us whilst on tours and holidays in Tunisia.


July 2013 - Holiday at Iberostar Royal El Mansour, Mahdia for 14 Nights

Our holiday in Mahdia this year was perfect, the El Mansour was excellent again, the airport transfers both ways were excellent, and Air Tunis flights were reasonably on time as well despite Ramadan! Thanks to all at Tunisia First for making these arrangements, see you in 2014. Best Regards, Andrew.


July 2013 - Swim with Dolphins Excursion

I am just writing to thank you for the fantastic trip we had to Friguia Park. The driver was brilliant. He turned up on time and was very polite. He made sure we had all the correct tokens for the day and also helped us with completing the disclaimer. He also checked on us during the day to make sure we were in the correct place for swimming with the Dolphins. We were also pleased with the transport we had to and from the park.

The Swim with dolphins was fantastic. I had read reviews before we went where people were complaining they hadn't got pulled by the dolphins - but we did, I would say we were in the water for about 40 minutes.There were around eighteen people and we were split into three groups so we all had plenty of time with the dolphins. We have some fantastic pictures as well which were all put on a disc for 60 DT. Thanks again, Sarah Hambidge.


December 2012 - 3 Day Desert Experience Tour

Excellent trip and tour guide and driver smashing people. Hina Sanghani


April 2010 - Secrets of the Sahara Desert Tour

I recently arrived back from a holiday in Tunisia arranged through your company - a stay in Hammamet and your 4 day private tour of the Sahara. [Secrets of the Sahara]. Firstly I would like to say how much my husband, my children and my self enjoyed the holiday, particularly the tour. The guide, Yassim, was very knowledgeable and was able to tell us lots about Tunisia, its history, economy, its people and its customs. When the Red Lizard train was not running, he organised a visit to Kariouan for us. The driver, Ridha Ferjani, was an excellent driver, always courteous and cheerful, and he took great pride in his car which was kept immaculate. The two of them looked after us well on the tour.

Our return was delayed due to the Iceland volcano ash cloud. I would like to say how please I was with the help and assistance offered in a difficult situation by the Eden Tours people. Sabrina kept us informed of the changing situation and ensured that we spent 2 of the 4 days of the delay, comfortably at the Hotel Mediterranee. Then she arranged a coach to take us to Tunis airport. She and Sammi the driver then took care of our luggage and found us a quiet place to sit in the airport while we waited. When the airspace remained closed, they took us to a Tunis hotel. When Sabrina had to return to Hammamet, Liz Zarouk of Small Families took charge of the group of 34 passengers. She kept us informed, organised late check out at the Tunis hotel and took care of us through the many hours we spent at the airport before we managed to catch the 10pm flight to Heathrow.The care and attention that Sabrina and Liz gave us minimised the stress and distress of a very difficult situation. I would like to thank them for their efforts. I would also like to include in this, thanks to the agent, Hatton, at Tunis airport who worked tirelessly to get us onto a flight. Jo Walshe


20 March 2010 - Movenpick Resort & Marine Spa in Sousse

[the following comments are directed at the hotel] My wife and I want to thank you and all your staff for looking after us so well last week in Room 5055 and my elderly uncle in Room 5051. We very much enjoyed our week in your hotel. The rooms were very comfortable and I particularly want to thank you personally for obtaining a bath mat for my uncle so that he could shower safely. With kind regards and best wishes for the future of your excellent hotel.

Our travel agent, Peter Kirk of Tunisia First, who saw the hotel before it was open, said it would be by far the best hotel in Sousse and I suspect he's going to be right when it has properly bedded down - it's pretty good now. All in all a great place for a relaxing break if large hotels are what you like. - Peter and Lindy Ward


05 January 2010 - Bespoke tour of Tunisia for 6 people in 5 days

El Jem / Gabes / Matmata / Douz / Zaafrane / Kebili / Chott El Jerid / Tozeur / Onc El Jemel / Chebika & Tamerza / Sbeitla / Kairouan

We arrived back in Canada last week from our trip to Tunisia. I wanted to e-mail you as soon as possible to let you know that the tour you arranged for us in the Sahara was absolutely awesome. It far exceeded our expectations and was the highlight of our trip.

Both Yassine and Ali were more than accommodating in meeting our needs and requests. We saw, and did a lot in the five days. If nothing else, we all said we could've easily spent more time in the Sahara.

Again, thanks so much for your fantastic services.

Susan (Ontario, Canada)


13 November 2009 - Fly-drive tour for 7 nights: Tunis / Tataouine / Djerba / Teboursouk / Sidi Bou Said

Dear Peter,

Just back from Tunisia and writing a quick note to thank you for organising such a successful trip for us. The weather was fantastic - wall-to-wall sunshine all week. Everything went very smoothly.

We'll definitely book through Tunisia First again next time and recommend you to our friends.

Thanks again,

Rosemary Brown


09 November - 6 rounds of Golf for 12 golfers at Golf Citrus and Yasmine Golf

We would like to say thanks for the times you managed to get us for the week starting 9th November at Citrus and Yasmine Golf. We had a great time and the courses are as good as any in Spain and Portugal. We hope to go back next year to the same hotel and play the same courses. We'll probably be in touch early next year.

Thanks again.

Stewart Mabon


10 November 2009 for 5 nights at Hotel Sol Azur in Hammamet

Hello Peter

Just back from Hammamet, Hotel Azur Beach Sol. Had a wonderful time and looking forward to going back very soon.. Just wanted to say thank you for making this trip so easy for me. From my flights, transfers to my room.... It just got better and better... So many thanks again, and I wouldn't hesitate to recommend your tour company for anyone interested in travelling to beautiful Tunisia.

Andrea Meredith


20 October 2009 for 5 nights at Hotel Sindbad in Hammamet plus private tour

Dear Peter,

Just a quick note to thank you for arranging such an excellent holiday for us. We had a wonderful time.

The Sindbad Hotel was really fab - we loved it! It was a brilliant choice - especially as it was in the 'old' part of Hammamet as opposed to Hammamet Yasmine which we didn't like at all.

The guide who took us south was a walking encyclopaedia when it came to all things Tunisian - we had a fascinating time and learned a huge amount.

So many thanks again.

Kind regards - Teresa


16 October 2009 for 7 nights at Hotel Sindbad in Hammamet

Hi Peter,

Returned on Tuesday from our holiday in Tunisia. I could see why you recommended the Sindbad hotel. The gardens are beautiful and all the hotel staff were very attentive, we ate at the various restaurants in the hotel, and found the food good. We had a very restful holiday. We had hoped the hotel would have had some sort of entertainment, but maybe we missed it. Sebrena, the tour representative met us at the hotel and offered us one excursion and informed us about the area.

Thank you,

Noreen Riordan and Flo D'Cruz


16 October 2009 for 7 nights at Residence Romane in Hammamet

Been to hotel residence romane, just to say excellent and the total holiday was great. Will want to book with you again Sept 2010 at same hotel. Kind regards, Sandra Collier


11 September 2009 for 9 nights at Hotel Le Hammamet

My friend and I travelled to the Le Hammamet Hotel in September 09. I wanted to say what an authentic hotel it was. It was in the Middle of Old Hammamet and Jasmine Hammamet, both are a short £3 taxi ride away. The staff here are fantastic and very friendly. We found the hotel to be clean, large rooms and nice food which is what you want from a hotel. I will definitely go back and hope to use you again.

Thanks,

Erica


31 August 2009 for 4 nights at Hotel Alhambra Thalasso in Yasmine Hammamet

I just want to drop a belated line to say we had a great time on holiday and our son loved it so much. We were very much impressed with the hotel and the service that you and Tunisia First provided to us.

We are looking forward to speaking to you later in the year.

Kind Regards,

Karl Malin


17 August 2009 for 6 nights at The Residence Tunis in La Marsa

Hi Peter,

We are back from Tunisia where we had a lovely time. The hotel was absolutely fantastic. Thank you for all your help.

Regards,

Christina Pishiara


26 July 2009 for 4 nights at the Hotel Aziza and 4 day Desert Discovery Tour

Good Afternoon Peter,

I arrived yesterday from Tunisia and I would like to say Thank You Very Much Indeed for everything. It was the best holiday Iíve ever had in my entire life. My friends and I enjoyed very much every single moment in Tunisia. Many thanks for the itinerary, the hotels. Everything was in time and we were amazed by the quality of the service we received from you and from Eden Tours.

Best regards,

Cilene Germano


15 April 2009 for 11 nights in Port El Kantaoui at the Hasdrubal Thalassa

Dear Peter,

I feel I must congratulate you on your advice following the holiday my wife and I enjoyed at the Hasdrubal Hotel at Port al Kantouai. Eden Tours were most helpful.

The hotel was a perfect base for visits to El Djem, Monastir, Sbeitla and Tunis. Sousse town is only Dns.6 - 7 taxi and the trains are regular and cheap.

Our driver for the Sbeitla trip arranged by Eden [Tours],was the best we have ever had in any African/Middle East country.

The hotel service was truly magnificent even to the extent of installing a brand new TV box to have BBC in our room. It has free internet access just off the lobby. We only met 3 other GB couples. The majority of the guests were French and German. The policy of the owner is to keep out "package people", and it works. The pool is magnificent. Nothing is too much to ask of the staff who all have a can-do positive approach. We even thought Tunisian wine has improved since our last visit in 2003!

Thanks for your advice.

Yrs.

Richard Stillwell
Watlington, Oxon.


22 March 2008 for 8 nights in Port El Kantaoui

My wife Liz and I do not, as a rule, do package holidays. For many years we have put together our own trips to locations around the world. In late February, Liz went to Tanzania for two weeks, transferring dental skills to local clinical officers and we felt that, when she returned, she would need a holiday; we were right!

As we are birdwatchers we thought that Tunisia would be somewhere different and it surpassed our expectations.

Everything was great:

  • The hotel was quiet, the grounds were lovely and the food was excellent.
  • The staff were all extremely helpful and arranged a car for us for two days. This enabled us to visit Lake Ichkeul, Sidi Bou Said, Monastir and Kairouan.
  • The two-day trip was excellent and the hotel even better than the Kanta. Karim, our guide, was staggeringly knowledgeable and made everything come to life.
  • We never actually met our rep, because of day-trips, but that did not matter as she kept us informed by notes etc.

All in all a thoroughly enjoyable holiday.

Many thanks,

Colin R Stringer


18 March 2008 for 14 nights at El Mouradi Djerba Menzel, Djerba

I would just like to say a big thank you for arranging our holiday to Djerba . We had a fantastic, relaxing time with plenty of good weather.

Hopefully we will be in contact with you in the near future to make further travel arrangements.

Kind Regards,

Laura Starkey
General Manager
nitenite cityhotels


Honeymoon 17-28 July, 2007

We're back and everything was fantastic! I just wanted to shoot you a quick email to thank you for all your help...it was the best vacation either of us has ever had!!!

I know you work with Dar Sidi and Dar el Medina all the time - they were both fantastic (Dar Sidi especially). I just wanted to take a moment to let you know that Hotel Sidi bou Fares was also wonderful! It was the perfect way to start out our trip and we really enjoyed our time in Sidi bou Said. In fact, we went back for dinner on our last night in Tunis!

Thanks again,

Noel (and Ben)


23 June - 07 July 2007

Peter

Just a short note to say what a fantastic holiday we have had in Tunisia. Many thanks for all your help in selecting the resort and hotel - the Sindbad in Hammamet is absolutely superb - the food quality far exceeded our expectations and all the staff are a real credit to the hotel.

We are already considering our next visit! - possibly when it is cooler and we can travel around more!

Again, many thanks for all your help.

Daniel Willmore


13th January 2007

Hi Peter,

Re: Hotel Kanta - Port El Kantaoui

Holiday was the best we had in Tunisia. Thank you for your service it was first class.

Would like to give the man who met us at airport a tip but ran out of Tunisia money. is there anyway we could do it with you to forward to him for us please? The help he gave us was also first class.

Regards,

Maurice


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